Management Skills for New Managers and Supervisors

Gain the confidence and the skills needed to succeed! As a new manager/supervisor you understand the importance of walking-the-talk, but just exactly how do you do that – especially in light of the fact that some of the very same people you now supervise were your co-workers not long ago.

This workshop provides managers/supervisors with an opportunity to learn or enhance the key skills necessary to ensure their success. This workshop will help supervisors understand their leadership style, communication patterns, and mentoring and motivating skills, with the latest application of current management practices supported by theory and research. Attendees will practice new knowledge and skills in an experiential and fun learning environment.

What we will cover:

• Management and Leadership Fundamentals
• Stress Management
• Team Development
• Communication Styles
• Delegation
• Priority Management
• Motivation
• Coaching
• Listening Skills and Conflict Management
• Action Planning